Once upon a time , Air Asia's caption was that 'Now every one can fly.' But nowadays this no longer holds true. In the begining, Air Asia was really making a serious effort to enable everyone to fly the no frills airline. Fares were not only cheap for those who purchased their tickets in advance.There were no hidden costs and the total fares after taxes were cheap and really affordable to the man in the street.In fact if you were lucky enough the tickets you bought could even be cheaper than the cost of the ticket for the long haul bus ticket.
Not only were there cheap tickets but there were alot of extras that normal airline did not provide. Senor citizens above the age of 60 were given priority of boarding, you could select any seats of your choice,there was no such thing as fuel surcharge added to the cost of the ticket. In short there were no hidden cost for the final fares you pay.
But Air Asia , nowadays cannot boast of its caption of now' every one can fly ' because its concept has been totally altered. Now, its policy is to charge for everything. Senior Citizens no longer have the privelege of boarding first. If you want to board first you have to pay for Priority boarding. If you want to select your favourite seats you have to pay for it.When you think that is the end of it, you are hit with another cost. Its call processing fees for using credit card for your online booking. It seems that the credit card company commission is even pass to the passenger in the guise of processing Fees.
The moral of the story is that we should no longer be deceived by Air Asia slogan of 'Every one can fly'. Maybe its time travellers should revert back to our National Carrier MAS. At least there are no hidden cost and what you pay is transparent. And if you are a golfer the more reason why you should travel MAS because they dont charge you for your golf bags whereas Air Asia charges $50.00 for that extra luggage. And if you are a handicap person needing a wheel chair, please be aware that Air Asia charges $15.00 for using their wheel chair.
Lastly, MAS provides you the luxury of boarding and landing using an air bridge whereas with Air Asia you have to content with climbing up and down a gang way to board and disembark your flights.The reason? Because Air Asia can save paying the airport authorities for using the facility at the expense of discomfort to the paying customers.
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